82 percent of leaders strongly believe data helps create a strategic advantage in strengthening their level of customer trust as well as their bottom...
This commitment will focus on a mixture of investments for Genesys people, talents and the transition from business process optimization (BPO) to KPO or...
By leveraging emerging technologies in the cloud, hospitality companies stand to improve customer service, optimise productivity, and control operational costs.
Transformation from individual entrepreneurship, which is often a hobby, to a real business, occurs so quickly that sometimes newly successful business leaders do not...
NOW, which has established a fixed wireless access network, may also enter the mobile communications space with SKT as strategic partner which will provide...
Pru Life UK, a British life insurer, is looking to leverage mobile digital technologies such as Artificial Intelligence (AI)-powered applications to make health-related services...