During the COVID-19 pandemic, organizations are balancing the need to rapidly scale customer service to manage surges in inquiries, while still delivering a delightful...
IBM announced that it will collaborate with small business financial services and consulting specialist, M and M Business Solutions, to implement hybrid cloud solutions...
As organizations begin to address how to prioritize safety in bringing employees back to the workplace, they must consider a myriad of factors, including...
The Evolution Partnership initiative intends to deliver new intelligent industry solutions to enable end-to-end processes that help companies accelerate the modernization of systems and...
Based on in-depth analysis of data breaches experienced by over 500 organizations worldwide, 80% of these incidents resulted in the exposure of customers' personally...
The intent of the partnership is to enable companies to deliver more personalized experiences across the customer journey, driving improved engagement, profitability and loyalty.
The acquisition advances IBM's comprehensive AI-infused automation capabilities, spanning business processes to IT operations. Financial terms were not disclosed.