Genesys, a global player in cloud customer experience and contact center solutions, appointed technology marketing executive, Joyce Kim, to the company’s leadership team as...
This commitment will focus on a mixture of investments for Genesys people, talents and the transition from business process optimization (BPO) to KPO or...
Genesys announced that it continues to experience customer adoption and platform growth with PureCloud by Genesys, a cloud-based customer engagement and employee collaboration offering.
Genesys, a player in omnichannel customer experience (CX) and contact center solutions, has introduced the Genesys Customer Experience Platform, which can give user organizations...