HEADLINES
Technological disruption of customer-service functions is inevitable in Asia Pacific, where executives believe an on-demand model will be a defining factor of successful companies,...
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- HEADLINES
HP equips partners for AI era with new Amplify AI program
IBM brings Apptio product portfolio to Microsoft Cloud
Globe Business partners with Orca to elevate cloud security for PH enterprises
PLDT, Smart bag three nominations at World Communication Awards for empowering Filipino communities
Teams accelerating llama.cpp performance in consumer LLM applications with AMD Ryzen AI 300 Series
- MOBILE TECH
- COMPUTERS
- SOFTWARE
IBM introduces Granite 3.0
Oracle releases Java 23
iOS 18 makes iPhone more personal, capable, and intelligent than ever
One UI 6.1 update on Galaxy Z Flip5, Galaxy Z Fold5 features optimized Galaxy AI features
Apple announces new accessibility features, including Eye Tracking, Music Haptics, and Vocal Shortcuts
- TECH AT HOME
- BUSINESS
Over half of consumers in APAC (56%) will quit brands they do not trust
PH ranks 7th in Alibaba Cloud’s Tech-Driven Sustainability Trends and Index 2024
Rapid adoption of generative AI is necessary to compete, but insurance customers express reservations
Apple expands tools to help businesses connect with customers
Almost half of industrial companies experience network problems monthly
- Biz Solutions
- Industry Profiles
Deal with people, processes and tech to create effective cybersecurity – Kaspersky
Consider trusted cloud service providers to manage online footprint – Alibaba Cloud Intelligence
Invest in right hardware, software, services to effect changes in businesses, prevent challenges – Lenovo Phl
Learn from best practices to back organizations in the new normal – Amdocs
Microsoft highlighted in Thakral One’s PH success
- White Papers
Over half of consumers in APAC (56%) will quit brands they do not trust
PH ranks 7th in Alibaba Cloud’s Tech-Driven Sustainability Trends and Index 2024
Rapid adoption of generative AI is necessary to compete, but insurance customers express reservations
Almost half of industrial companies experience network problems monthly
85% of Filipino talent are either happy or neutral about their jobs vs pre-pandemic
- MOTORING
- GAMING
All posts tagged "customer service"
White Papers
Building on the concept that a successful business is dependent upon customer satisfaction, the infographic reveals data from Veloxity, which states that 89% of...
HEADLINES
Globe Telecom has launched its Business Online Portal (BOP), an online service platform for small, mid-size and enterprise companies that promotes easy, quick, and...
HEADLINES
Smart Communications, Inc. (Smart) has transformed its stores from being traditional and transactional centers into a café-inspired environment where subscribers can relax and experience...
