HEADLINES
Companies need to quickly address the customer engagement preferences of the Millennial demographic or risk going out of business. Millennials are born after 1980...
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- HEADLINES
Smart strengthens partnership with Ultra Mega to boost livelihood opportunities for Filipino MSMEs
Business Manual hosts second edition of ‘GrowthCon’
PetPal empowers Filipino vets with EMR Portal
Leica Stores PH celebrates 10th anniversary, partners with Henry’s Cameras
Robinsons Hotels and Resorts (RHR) partner with Skye Renewables
- MOBILE TECH
- COMPUTERS
- SOFTWARE
IBM introduces Granite 3.0
Oracle releases Java 23
iOS 18 makes iPhone more personal, capable, and intelligent than ever
One UI 6.1 update on Galaxy Z Flip5, Galaxy Z Fold5 features optimized Galaxy AI features
Apple announces new accessibility features, including Eye Tracking, Music Haptics, and Vocal Shortcuts
- TECH AT HOME
- BUSINESS
Over half of consumers in APAC (56%) will quit brands they do not trust
PH ranks 7th in Alibaba Cloud’s Tech-Driven Sustainability Trends and Index 2024
Rapid adoption of generative AI is necessary to compete, but insurance customers express reservations
Apple expands tools to help businesses connect with customers
Almost half of industrial companies experience network problems monthly
- Biz Solutions
- Industry Profiles
Deal with people, processes and tech to create effective cybersecurity – Kaspersky
Consider trusted cloud service providers to manage online footprint – Alibaba Cloud Intelligence
Invest in right hardware, software, services to effect changes in businesses, prevent challenges – Lenovo Phl
Learn from best practices to back organizations in the new normal – Amdocs
Microsoft highlighted in Thakral One’s PH success
- White Papers
Over half of consumers in APAC (56%) will quit brands they do not trust
PH ranks 7th in Alibaba Cloud’s Tech-Driven Sustainability Trends and Index 2024
Rapid adoption of generative AI is necessary to compete, but insurance customers express reservations
Almost half of industrial companies experience network problems monthly
85% of Filipino talent are either happy or neutral about their jobs vs pre-pandemic
- MOTORING
JAECOO’s J7 PHEV records 1,353 km range during long-distance challenge
HATASU AYA now available starting at P36,990
Toyota Motor Philippines amplifies sustainable mobility with ‘Beyond Zero’
Toyota announces emergency roadside assistance for motorists traveling during Undas
Toyota presents hydrogen technology, next generation Tamaraw to Marcos
- GAMING
All posts tagged "contact center"
BUSINESS
BDO Unibank, Inc. (BDO), one of the Philippines’ leading banks, has successfully completed a major upgrade of its contact center infrastructure to further improve...
COMPUTERS
A majority or 80% of contact centers believe their current IT systems won’t meet future needs, while up to 40% of those organizations said...
OPINIONS
Social media is the newest communication channel in which companies today must integrate with their existing processes, technology and customer service channels.
Biz Solutions
Investing in state of the art technology and equipment is vital for the success of the modern contact center.
