HEADLINES
Companies need to quickly address the customer engagement preferences of the Millennial demographic or risk going out of business. Millennials are born after 1980...
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- HEADLINES
foodpanda PH sees higher demand for deliveries in Q4, launches Christmas initiatives
TELUS Digital Philippines prioritizes mentorship and career development programs
Emperador taps Maya to go cashless
Bossjob supports commuting jobseekers with free beep cards at Ayala MRT
inDrive announces ‘Paskong Ka-Gulong’ campaign
- MOBILE TECH
- COMPUTERS
- SOFTWARE
Samsung announces public release of One UI 7 beta program
My Office Apps adds 3 new features – SupplierHub, Equipment Maintenance, and Task Management to the Kechie Suite
Opera and Spotify partner to put your favorite music inside browser
Final Cut Pro 11 begins new chapter for video editing on Mac
IBM introduces Granite 3.0
- TECH AT HOME
TCL shares its ultimate holiday gift guide to rock the Holiday celebrations
TCL Electronics offers home appliances to make holiday celebrations stress-free
TCL Electronics offers innovative Whitelines products
LG offers consumers more advanced, personalized laundry solutions
Top tips for making your TV an essential part of home décor
- BUSINESS
Abuse of trusted applications grows by 51% – Sophos
Third party risks #1 on list of cyber security concerns of APAC CXOs
Personal AI agents that provide unique experience increasingly preferred over human interactions
HR, IT-related phishing emails claim 48.6% share of top-clicked phishing types
Key mobile marketing trends to watch in APAC for 2025
- Biz Solutions
Cisco introduces intelligent, secure and assured Wi-Fi 7 to transform employee and customer experiences
Apple expands tools to help businesses connect with customers
Radenta offers Client Success Partners Team (CSPT)
Palo Alto Networks rolls out Secure AI by Design portfolio
Sprout Solutions offers payroll starter
- Industry Profiles
Deal with people, processes and tech to create effective cybersecurity – Kaspersky
Consider trusted cloud service providers to manage online footprint – Alibaba Cloud Intelligence
Invest in right hardware, software, services to effect changes in businesses, prevent challenges – Lenovo Phl
Learn from best practices to back organizations in the new normal – Amdocs
Microsoft highlighted in Thakral One’s PH success
- White Papers
Abuse of trusted applications grows by 51% – Sophos
Third party risks #1 on list of cyber security concerns of APAC CXOs
Personal AI agents that provide unique experience increasingly preferred over human interactions
HR, IT-related phishing emails claim 48.6% share of top-clicked phishing types
Key mobile marketing trends to watch in APAC for 2025
- MOTORING
Toyota Motor Philippines, Ernie Gawilan lead ‘Start Your Impossible’ nat’l coastal cleanup and mangrove planting day
HATASU kickstarts the Holiwheels Christmas Caravan
Chevron donates solar street lights to Misamis Oriental communities
HATASU Holiday Gift Guide: Perfect Picks for Every Budget!
Toyota Motor Philippines launches the Next Generation Tamaraw
- GAMING
Infold Games launched ‘Infinity Nikki’
Infinix partners with PUBG MOBILE as Official Gaming Phone for 2024
Sharing biosignals with online gaming partners can enhance mutual sense of social presence between strangers
Multiplayer online gamers learn by gaming as their skills in the workplace are enriched, claims study
Acer boosts gaming lineup with new Nitro Intel Arc B-series graphics cards
All posts tagged "contact center"
BUSINESS
BDO Unibank, Inc. (BDO), one of the Philippines’ leading banks, has successfully completed a major upgrade of its contact center infrastructure to further improve...
COMPUTERS
A majority or 80% of contact centers believe their current IT systems won’t meet future needs, while up to 40% of those organizations said...
OPINIONS
Social media is the newest communication channel in which companies today must integrate with their existing processes, technology and customer service channels.
Biz Solutions
Investing in state of the art technology and equipment is vital for the success of the modern contact center.
White Papers
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