Amdocs, provider of customer experience solutions, announced that it was recognized as an industry leader by various analyst firms in the provision of solutions...
Service providers are spending a lot of money producing and mailing paper bills, while consumers, who want consistent interactions and convenience of self service,...
New research predicts major first-mover advantage for service providers using virtual customer premise equipment (vCPE) solutions: up to $1.4 billion in new revenue and...
In the telecommunications industry, 40% of customer frustrations–which stem from drop calls and no signal, among others–are caused by the network infrastructure. Other challenges...
By Maya Barkay, Product Marketing Manager, Mobile Financial Services at Amdocs A staggering 75 percent of consumers residing in developing countries live their lives...