As AI technology advances, AI agents are gradually becoming brand representatives—speaking the brand’s language, aligning with its values, and engaging customers meaningfully.
In an era where technological innovation surges forward at an unprecedented rate, the need for agile and impactful digital transformations in the communications sector...
Under the agreement, Amdocs will deploy its real-time charging solution across Globe’s multiple data centers and migrate the current charging system and subscribers to...
Viewers are largely ready for a new era of amazing interactive entertainment offerings and are willing to pay for digital products and services that...
87% of the consumers interviewed across The Philippines and Singapore have rated highly skilled agents as key to excellent customer experience. Also, the decision...
Under the deal, Amdocs will enable modernization of IT platforms and infrastructure, supporting all lines of business as an integrated telco. Amdocs and PLDT...
For Nigel Waters, Customer Business Executive, APAC, Amdocs, many people have been forced to work from home because of quarantines, lockdowns, and self-imposed isolation....
Under the five-year service agreement, Amdocs’ solution will enable Globe to activate, provision and manage multiple network services on the cloud from a wide...
Amdocs, a provider of software and services to communications and media companies, is collaborating with Amazon Web Services (AWS) in enabling Globe Telecom, one...
According to the agreement, Amdocs Intelligent Operations will assist Globe in managing third-party systems and cloud management solutions. This includes modernizing and running IT...