Despite the challenges posed by the COVID-19 pandemic, PLDT and Smart have enhanced their integrated network to better serve customers. This enhanced network has...
The countries most likely to use emojis outside the US? The Philippines, Brazil and India. Most prominent emoji out of the Middle East? Representations...
Advanced persistent threat campaigns are, by nature, highly targeted. Often, no more than a few dozen users are targeted, often with surgical-like precision. However,...
In partnership with TCS, Converge has embarked on a major business transformation journey, to build a flexible and future-ready digital core to offer new...
Following this revitalized company-wide customer-centric push, over 10,000 customers have been assisted by more than 2,600 customer champions from various units at PLDT and...