Avaya introduced Avaya Breeze, a next-generation technology platform that makes it easier for organizations to develop the applications they need to achieve digital transformation.
This is part of Avaya’s focus on delivering Smart Vertical Solutions that help businesses digitally transform their operations and customer experience. Avaya’s range of cloud-based solutions and professional services help businesses improve internal productivity, deliver omni-channel customer experiences, and engage the workforce and business ecosystems in a hyper-connected economy.
This also comes as a response to the demand for technology innovation and agility as business imperatives in the digital economy. Almost two out of every five businesses in the Philippines identify innovation as key to driving business success, according to a recent report by International Data Corporation (IDC), ahead of Indonesia, Malaysia, Taiwan, and a number of other countries in the Asia-Pacific region. However, 53 percent of organizations in the region cite a lack of skills and resources as barriers to digital transformation, according to IDC.
Avaya Breeze, the next generation of the Avaya Engagement Development Platform, provides a new way to develop business communications applications, thereby simplifying application development, while delivering built-in capabilities for mobile, customer-facing and hybrid/cloud requirements. The Avaya Snapp Store, the first-ever e-commerce app store for business communications, allows companies to find, access and download pre-built Snap-ins to create applications.
Avaya also announced its Software-Defined Networking Fabric Networking (SDN Fx) architecture – the first to deliver “connect anything, anywhere” by allowing devices and users at the network edge to be integrated into existing networks. Designed to help businesses move with more agility in deploying new applications and services, Avaya’s Smart Vertical Solutions and SDN Fx Architecture aim to bring businesses in the Philippines closer to realizing the potential of the Internet of Things.
