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Smart, AUB HelloMoney partner for customer convenience

This will enable Smart and TNT customers to conveniently purchase their prepaid load via AUB’s HelloMoney and Hello Pag-IBIG app.

Smart Communications, Inc. (Smart) has strengthened its partnership with Asia United Bank (AUB) to make Smart and TNT prepaid load more accessible to customers nationwide through the bank’s e-wallet app, HelloMoney.

This will enable Smart and TNT customers to conveniently purchase their prepaid load via AUB’s HelloMoney and Hello Pag-IBIG app. “This partnership will open more doors, allowing over six million HelloMoney customers to access e-load products and connect to Smart’s fastest mobile network, resulting in more amazing and meaningful experiences every day,” said Gia Palafox, head of Sales and Development at Smart.

Smart and AUB HelloMoney recently launched a consumer promo to encourage Smart and TNT customers to purchase load in-app for a chance to win an iPhone 15 Plus or cash credits. “These are examples of exciting campaigns that we can do not only to expand our market but especially to delight our customers,” added Ms. Palafox.

AUB HelloMoney allows customers to use their smartphones to open a Prepaid Banking Account, which can then function as an e-wallet, enabling users to enjoy convenient and secure 24/7 mobile banking transactions as long as they are connected to the internet.

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“We are delighted to team up with Smart, with its expansive network coverage providing seamless connectivity to millions of our customers. Through our partnership with Smart, we are able to offer Smart products to HelloMoney and Hello Pag-IBIG app users with just a few taps of their fingers on a secure platform,” said Wilfredo E. Rodriguez Jr., executive vice president and Operations and Technology Group head of AUB.

Smart e-load has been one of the fastest-selling products for resellers and retailers across the country since introduced in 2003. A world-first innovation in mobile communication, Smart e-load marked the birth of prepaid services, democratizing access to mobile communication for Filipinos and enabling easier communication across the nation and overseas.

The partnership with AUB is a key part of a much broader PLDT and Smart commitment to narrowing the digital divide and enabling access to communications for more Filipinos across the country, contributing to the United Nations Sustainable Development Goals (UNSDG), particularly SDG 9 – Industry, Innovation, and Infrastructure.

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