Teleperformance Philippines, a global leader in outsourced customer and citizen experience management, kicked off its celebration of 27 strong years in the industry through the Spark 2023 Grand Celebration, held at the SMX Convention Center in Pasay City recently.
The event gathered leaders and employees from various sites and accounts to celebrate the company’s history of successes and milestones, and to reenergize the whole workforce for the next years to come. Hosts Sean Kyle and Karla Aguas led the celebration, while Spongecola and DJs Jimmy Nocon and Siangyoo provided entertainment for the whole TP family. Employees and leaders alike came in their best sparkly outfits to match the theme of the event.
During the celebration, Teleperformance Philippines also rewarded their most talented employees, proving how much they value their people by allowing them to express themselves and by providing them avenues to enrich their passions and talents outside work. The event was a perfect blend of glitz, glamor and enthusiasm.
The Spark Grand Celebration was not just limited to Metro Manila as celebrations were also held separately for their Luzon, Visayas, and Mindanao site clusters.
As a company, Teleperformance Philippines recognizes the importance of its people in its achievements. Occasions like the Spark Grand Celebration provide the perfect opportunity to look back and appreciate the contributions and skills of their employees while also strengthening their bond as a team.
Vice President for Human Resources and Communications & Marketing Rachel Cacabelos expressed her hopes for a stronger year for Teleperformance. She underscored that Spark was a moment of enjoyment but also “an opportunity to reflect on our past successes and use that energy and momentum to propel us forward.”
“As Teleperformance continues to have its culture of excellence recognized, it is expected that we push boundaries, innovate, and strengthen our commitment to clients, customers, colleagues, and the community,” Cacabelos shared.
For 27 years, Teleperformance has become one of the most preferred offshore contact center operations in the country and a valuable player in the Philippine economy. Recently, Teleperformance was awarded as the 5th Best Workplace in the Philippines by Great Place to Work® Philippines in its first in-person gala since the pandemic. This second consecutive win recognized TP’s success in transcending the standards of best work practices through impact sourcing and policies ensuring diversity, equality, and inclusivity in the workplace.
In addition to this, Teleperformance remains committed to being a trusted partner to all its stakeholders, putting people at the heart of business transformation and customer experience. As pandemic restrictions are being eased out, Teleperformance strengthens its relations with the business and economic sectors, as well as the academe and other institutions promoting environmental, social, and corporate governance.