Technology brings families closer, no matter the distance. For 65-year-old Bai Canaya and her family, life in Cotabato City before PLDT consisted of having to travel via jeepneys or cross rivers just to get in touch with friends and loved ones.
When they finally subscribed to the telco’s services some 14 years ago – first, a landline, and eventually, an internet connection, she was very happy because her children and grandchildren no longer had to travel far to access resources for school and work.
A part of the Bangsamoro Autonomous Region in Muslim Mindanao (BARMM), Cotabato is home to thousands of PLDT Home customers. “I am very satisfied with PLDT,” Mrs. Canaya said. “We use PLDT’s services to communicate with our relatives who are working overseas and our loved ones who are based in Manila.”
Home broadband has remained essential as Filipinos continue to embrace the hybrid model of working and studying in the new normal. In the first half of 2022, PLDT Home’s revenues increased by 24% to P28.1 billion, on the back of continued strong customer demand and unparalleled network quality.
This rings true in the experience of Mrs. Canaya and her family. “Our whole family uses the internet simultaneously, but our connection is stable. My grandchildren use it for their online classes, the rest of the members use it for social media and YouTube. Our CCTV is also connected to the internet,” she shared. “That is why I am very thankful to PLDT because they give the right service to customers like us,” she added.
“With our customers in mind, we continue to introduce products that are based on the needs of our customers, such as speedboosts, Fiber plans, wifi mesh, among others. We hope to serve the good people of Cotabato and the rest of the country with services that can support their needs beyond broadband connectivity,” said Jeremiah de la Cruz, Head, Consumer Business Group — Home.
In the first half of the year, PLDT’s total fiber capacity further increased by 16% to 6.72 million ports, as homes passed grew 17% to 16.2 million. In the first half of the year, PLDT added 950,000 ports out of the total 1.7 million target for the full year. PLDT’s fiber-to-the-home (FTTH) is present in 65% of the country’s cities and municipalities
PLDT Home was also recognized as the fastest broadband in the Philippines by Ookla. The telco won over all major internet service providers in the country for the fifth consecutive year at the Ookla Speedtest Awards for Q1-Q2 2022.
