Canon Marketing Philippines (CMPI) announced a new partnership with Chinese General Hospital and Medical Center (CGHMC), owned and operated by the Philippine Chinese Charitable Association (PCCAI), one of the oldest hospitals in the Philippines founded in 1878 during the Spanish occupation located in Blumentritt, Manila. The alliance aims to vastly improve the hospital’s document management to boost its overall performance across departments and continuously provide exceptional quality service, keeping up with today’s digitized environment.
From left: Arsie Dienzo, CMPI Manager for Sales for Office Imaging Products (OIP) ; Vinchy Sanchez, CMPI Director for Sales for Office Imaging Products (OIP); Arnold Endaya, CMPI Assistant Director for Office Imaging Products (OIP) ; Rookie Nagtalon, IT Consultant of Chinese General Hospital and Medical Center; Jamie Dy, Information, Communication & Technology Director & Data Privacy Officer of Chinese General Hospital and Medical Center; Kazuhiro Ozawa, CMPI President & CEO; Mr. Anuj Aggarwal, CMPI Vice President; Jojo Bolima, CMPI Senior Director for OIP; Richard Ordoñez, CMPI Director for Supply Chain Management and Emmanuel Ruiz, CMPI Business Development Manager for Office Imaging Products (OIP)
CGHMC was a paper-intensive business since its conception, and with the influx of technology made available in the country, the hospital has long been hoping to improve its services to be at par with the numerous medical institutions in the industry. With Canon’s Document Management System (DMS) called Therefore, one of the four systems to be further implemented, the hospital has had incremental improvements in document retention, for both employees and internal workflows to function efficiently, economically, and securely.
“It has only been a few months since the commencement of this partnership, and we are already seeing positive changes. Currently being maximized by our Medical Records, Accounting, and HR Departments, we have seen improvements across our Hospital Information System (HIS), Document Management System (DMS), Human Resource Information System (HRIS) and Enterprise Resource Planning (ERP),” shares Dr. James Dy, President and CEO of Chinese General Hospital and Medical Center. “We are aware that the long-term vision we have for the hospital will not happen overnight but we are confident that we will eventually reap its maximum benefits for everyone here at CGHMC who are committed to providing only the excellent quality healthcare for our patients,” added Dy.
Dr. James Dy is the incumbent President and CEO of Chinese General Hospital and Medical Center and famously known as a humanitarian and philanthropist. He is a commissioned Rear Admiral officer at the Philippine Coast Guard Auxiliary, Commander of the Philippine Coast Guard Auxiliary Executive Squadron, Chairman Emeritus of PCCAI and the Filipino Chinese General Chamber of Commerce Inc., Governor for Finance of PHILCONSA, and Governor and National Treasurer of the Philippine Red Cross. His list of achievements include, among many, the establishment of the hospital’s Heart Institute, Linear Accelerator (LINAC), Magnetic Resonance Imaging (MRI) departments, Wound Healing and Diabetic Centers, expansion of doctors’ clinics in the Medical Arts Building and the acquisition of advanced medical equipment such as the newest CT Scanner.
The Document Management System (DMS) the hospital adopted from Canon has been the game-changer since it served as a stepping stone for the improvements across different departments in the hospital. Also, with the ongoing process of digitizing 8M documents, Canon is the partner to ensure the success of this development.
“We foresee challenges along the way, but we believe we can seamlessly surpass these as we work hard together to achieve the same end-goal. In the coming years, we aim to have a complete and modern medical facility, expand our laboratory, dialysis, rehab, and chemotherapy centers, remodel the hospital’s façade, and establish CGHMC’s Cancer Center to complement the numerous improvements we are proud to have already achieved,” Dy ended.
