The global back office system integration market is forecast to grow at a CAGR of 5.8% during the period 2016-2020. This is according to Research and Markets, which released a new report, “Global Back Office System Integration Market 2016-2020”.
The report has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.
One trend which is boosting market growth is the emergence of e-commerce back office integration solutions. The ever-increasing popularity of e-commerce businesses globally has raised many concerns related to front-end and back-end IT systems. E-commerce software solutions require integration with enterprise system for the exchange of information related to inventory, billings, transaction details, and other information related to online shopping.
E-commerce firms use system integration solutions to integrate their back-end systems with enterprise systems as well as with front-end systems. Back-end system integration with e-commerce software solutions helps firms to control expenditure by connecting front-end and back-end systems. Further, the report states that one challenge that could hamper market growth is user resistance to back-end system integration solutions. The adoption rate for this technology is quite low in developing countries due to the need for additional investment.
Key vendors include CGI, Consilia Technology, MuleSoft, NetSuite and SAP.
