Unify, a Munich-based provider of enterprise communications solutions and services, has introduced to the Philippine market the Unify OpenScape Business, a voice and unified communications solution that merges communication, collaboration as well as business transactions into one platform.
Built for small and medium businesses (SMBs), Unify OpenScape Business is being distributed in the Philippines by Wordtext Systems, Inc.
“We see a lot of potential for our solution to take off in the Philippines, and our partnership with WSI simplifies the deployment and delivery of cost-saving enterprise voice and UC across enterprises,” said Daniel Mountstephen, Managing Director for the ASEAN at Unify.
“This all-in-one solution for single and multiple businesses brings together multiple networks, devices and applications into one-easy-to-use platform that allows companies to engage collective efforts, energize business and enhance operational performance,” adds Jeffrey Garay, WSI Product Manager for Unify UC solutions.
Designed to meet various communications needs of SMBs, OpenScape Business delivers a cost-saving solution that can connect employees anywhere at any time. Enabled by Voice over Internet protocol (VoIP), the solution can reduce conferencing costs by up to 90%, and total cost of voice calls by up to 30%. It also features an easy-to-use Web-based management tool for simple maintenance.
As workers are becoming more mobile, keeping them connected to one another and to their clients poses a challenge to every enterprise. With OpenScape Business solution, which is accessible from any device whether in smart phones, tablets, PCs or in laptops, in any location, and at any time, everyone in the enterprise can communicate.
Users of OpenScape Business can access their emails and fax on any device. They can also do instant messaging or chat, conduct their own audio video Web conferences, do Web collaboration with presentation/file sharing and white boarding.
The solution also allows customer call routing directly to any chosen device, and boosts customer engagement by offering multiple ways to get in touch – via email, phone, instant messaging and other social collaboration tools.
The solution can be deployed even if users have existing network infrastructures like PABX systems. These infrastructures, however, will still be maintained and protected.
“There is no need to rip and replace your existing infrastructure because OpenScape Business works on top of this and the solution can grow as your business grows,” claims Garay.
The OpenScape Business is scalable to up to 1,500 users, and easy to deploy and support.
“It only takes three to six days to set up the system,” said Garay, adding that “OpenScape Business has its hardware and software support service available locally, through WSI, to serve the needs of users.”
Addressing the communications requirements of businesses, Garay said that Unify can fulfill the needs of a small firm with five employees, all the way to large firms with up to 500,000 personnel in multiple locations.
Distribution network and training
“WSI is eager to bring Unify’s OpenScape Business solution to Philippine companies searching for innovative ways
to cut communication costs and achieve seamless workforce mobility,” notes Juan G. Chua, President of WSI.
To bring the OpenScape Business in the market, WSI said it will invite 12 legacy partners and new partners to
help distribute the solution nationwide.
“We will work closely with our partners and their clients to provide pre-assessment, solution design up to
recommendations. We offer enhancements that provide effective workflow process and phase by phase migration by connecting Unify solutions,” Garay said.
WSI and Unify will also offer trainings based on the Unify certification program.
Now available, the OpenScape Business that is designed for 30 users is priced at Php50,000 while the OpenScape Business X5 for 100 subscribers is sold at Php300,000.