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PLDT steps up corporate digital services for SMEs

PLDT boosted its revenues in enterprise network and solutions services in the first half of 2015 as the telecoms and digital services provider stepped up its efforts to digitally enable the country’s large and small-and-medium businesses.

In its recent disclosure, PLDT reported a robust 14% increase in its consolidated corporate data and other network services to P5.3 billion, including a 26% jump in data center revenues and a 12% growth in its corporate data services.

“The upward momentum of our Enterprise business group continues, driven by revenues from data-rich business solutions and our world-class data centers, as well as from emerging cloud and big data services,” PLDT President and CEO Napoleon L. Nazareno said.

The PLDT Group has recently bolstered its portfolio of enterprise digital solutions with its recent announcement of Big Data services and solutions which allow enterprises to analyze openly available data and gain insights that drive predictive and data-driven decision-making in their businesses.

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Through PLDT’s Big Data services, SMEs can acquire the data processing capabilities that rival those of large enterprises at very competitive costs. Large enterprises, on the other hand, can get to know their consumers and think like an SME through insights that they receive at the micro level.

It has also heavily promoted Cloud-enabled services under PLDT Cloud to enterprises housed in the PLDT Group’s existing network of six data centers.  Its subsidiary, ePLDT, will soon open two more data centers which will bring PLDT’s total rack capacity up to 8,000 by end-2016 – the largest in the country.

“To meet the fast-growing requirements of Philippine businesses, we invested heavily in ICT infrastructure and technologies that have empowered the country’s enterprises to compete successfully with more advanced IT economies.  A case in point is our thriving business process outsourcing sector,” said PLDT EVP and ePLDT President Eric Alberto.

Banking on ICT services, the IT-BPO industry has grown rapidly over the past decade. According to the IT and Business Process Association of the Philippines (IBPAP), the industry employed over 1.03 million Filipinos and has over $18 billion in revenues in 2014. The industry is also on track to hit its target of 1.3 million BPO workers by 2016 and $25 billion in revenues.

“We are on track with the PLDT Group’s strategic efforts in enabling the economy’s digital enterprise transformation and to sustain our undisputed leadership in the enterprise segment,” he added.

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PLDT recently reported that it is increasing its capex spending for 2015 to a record-high P43 billion, largely for enhancing network resiliency to ensure operational reliability, stability and quality of service, upgrades of service development platforms to handle more data service offers.

Currently supporting critical industries with large-scale ICT needs like the BPO and Offshoring & Outsourcing (O&O), the PLDT Group has invested more than P300 billion in the last 10 years to roll out its network infrastructure.

It has grown its suite of enterprise-grade solutions, and trained and developed organic expertise within the organization that benefits both large enterprises and SMEs in their operations and eventual expansion.

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