Since the company’s inception, Macondray Finance Corporation has been ably supported by the quality ICT solutions of PLDT and PLDT ALPHA Enterprise. Their partnership spans a history of past landline and mobile offerings all the way to today’s Internet connectivity via DSL and SMART Broadband.
Started in 1991 as a wholly owned affiliate of Macondray Philippines Co., Inc., Macondray Finance Corporation offers specialized retail financial services for seafarers, pensioners, and their qualified dependents. It currently operates nine national branches, with seven in the Mindanao area (General Santos, Koronadal, Tacurong, Polomok, Iligan,Cagayan de Oro, and Butuan).
PLDT ALPHA Enterprise’s solutions enable Macondray Finance Corporation to continuously provide the highest quality of service, ensuring that customer’s loan applications are quickly processed and approved.
Photo shows (from left) PLDT Corporate Relationship Manager Amy Ang, Macondray Finance Corporation MIS Head Tonton Pigao, Macondray Finance Corporation General Manager Lui Joson, Macondray Finance Corporation MIS Officer Harold Sanchez, and PLDT Capability Management Specialist Marites Pornea.
Speaking on behalf of Macondray Finance Corporation, General Manager Lui Joson praised PLDT ALPHA Enterprise for providing their branch networks with consistently high-speed data interconnections to enhance their all-around service quality. “PLDT ALPHA Enterprise’s solutions are absolutely critical for our business today, because for our customers, fast service simply means great service,” says Joson
She also pointed out how PLDT ALPHA Enterprise was able to reduce Macondray Finance Corporation’s overall operational costs and increase revenue generation. “Whatever we’ve saved, we’ve already earned,” she said, remarking on how further efficiency savings are bound to make a substantially positive impact.
In return, PLDT FVP and Head of PLDT ALPHA Enterprise Jovy Hernandez thanked Macondray Finance Corporation for their patronage and the opportunity to validate the increasingly important role of ICT solutions.
“On behalf of the entire PLDT ALPHA Enterprise team, I thank Ms. Joson and the rest of Macondray Finance Corporation for their trust in us as their end-to-end expert ICT partner. We commit to continue in providing excellent, end-to-end solutions to Macondray Finance as we empower them towards success in the years to come,” said Hernandez.
